I loved their ideas about design and their attention to detail. They really helped with making sure their work looks good. My house has some unusual aspects such as slightly sloping floors. The work they did helped to make these flaws less visible and minimize their impact on the appearance of the new spaces to the absolute greatest degree possible.
- Oakland, CA
This team has insight; and they are incredibly responsive to my requests. Their design guru, Kevin Mont, aces everything. Their project manager, Chris Fellows, is a magician in carrying out the steps necessary to move the project forward. What more can one want?
- Jane B., Oakland, CA
We just completed a bathroom remodel with HDR Remodel and we are so happy with both the finished product and the experience. This was our first remodeling project/experience and they really guided us through it. Jim provided great design advice, and was very patient about providing us choices that worked with our budget. He offered lots of great suggestions along the way but always let us make the final decision, and never pressured us one way or the other. Jim was even completely understanding when I decided to contract out the frameless shower door myself to a glass company since they could do it much cheaper. Other than the shower door, his team took care of ordering all the materials and coordinating the work.
Before construction started, Philip made sure to spell out how they would access the house, how they would contain the area to minimize exposure of dust/dirt to the rest of the house, and asked us to share any concerns/apprehensions that we had so they could do their best to address/prevent them. Guillermo did most of the construction work and was fantastic. Throughout construction, all the workers were very respectful and tried to minimize disturbance to our daily lives, while still providing regular updates on progress or any issues. It was fun to come home each day and see how the bathroom was coming along. We felt we were in good hands the entire time, the job was well-coordinated, and the quality of their work really shows!
- Judy C., Millbrae, CA
HDR did a fabulous job. Every last detail was attended to with great care. They were extremely attentive to my design specifications, and also offered me just the right range of options to choose from in terms of colors, tiles, and so forth: not too many but not too few, some traditional and some modern. Their superior craftsmanship helped me to transform my kitchen and bath into esthetically pleasing and functionally fluid spaces.
- Zachary P ., Oakland, CA
I am very pleased with my new kitchen and master bath. HDR designers helped me to transition from dark and conservative spaces to a bright and modern ones. The work was done very efficiently and it was made easy by the excellent staff. Highly recommended.
- Janice A., Oakland, CA
We recently used HDR for remodeling and expanding our 3 bathrooms and a few other projects around the house. We first worked closely with Jim and Tim for designing, and then with Chris, Alfredo, and Philip for the rest of the process. The entire team is friendly, professional, well-informed in their fields, and overall very pleasant to work with.
HDR cares very much about client satisfaction and worked with us from beginning to end to make sure we got what we wanted. There were no real problems throughout the entire process, and the small issues that came up were resolved thoroughly. In the end, very happy with the outcome and will return to HDR if we do more work on the house.
- H.K., San Francisco Bay Area
This was my first big renovation project. It was very reassuring to work with people who handled every detail from design through production. I did not have to deal with permits, supervising contractors, etc. I think I avoided many headaches by having this comprehensive service.
Jim and Philip were wonderful to work with. They were always ready to listen to our thoughts and walk us through the details of the project. We remodeled our kitchen and added on a deck, and both of them came out beautifully. They broke the project into two parts (months apart) in order to fit our schedule. The work crews kept the job site in pristine state every night. And they hit the end date on-time (for both parts of the job!) which is quite rare from my understanding. Would highly recommend.
- Derek Y., Oakland, CA
We had always hoped to build a deck in our multi-level, unattractive yard, and HDR made that happen. They were helpful at every stage of the project and all levels of the organization. The design team was cooperative and imaginative. Project management was professional and attentive. Estimated start and finish dates were exact, permits were delivered, adjustments easily accommodated, and change orders minimal. The contracts were clear and billing was courteous. The construction staff, in particular, were expert, orderly, attentive to our needs, respectful of our property. All this at a cost that was reasonable and uncomplicated by conditions. HDR helped make our dreams a reality.
- Michael M., Oakland, CA
We are a growing family and needed a dedicated family room space. The contractor building it wasn't able to finish a downstairs space. It was basically a concrete box. No windows. A little greater than 200 sq ft. We wanted to convert this to a light filled family room and thought that given its relative seclusion, we could add a full bathroom in essence transforming it into an autonomous guest unit if needed.
Our process began with Kevin, the designer. It actually began with interviewing a number of design build firms in the bay area, including some prominent architects. HDR was an easy choice from the outset. They sought my business and extended themselves in a professional and kind way. Working with Kevin was like finding a new hobby I never knew I was passionate about. He is a creative, proactive, budget conscious individual who is easy to work with. We had to compromise on some plans for a full entertainment center given the bathroom, but he found ways to optimize the extent space that amazed us.
The build phase was exciting. We benefit from the fact that the remodel was downstairs and thus relatively isolated. Nevertheless we found ourselves purchasing an air purifier. Now matter the level of protection, its not a hermetic seal and so we had some dust. When we were concerned they went over and above to make it as safe as possible.
The most important items that stood out to us were competency, communication and professionalism. Chris the bossman were on top of all three. They followed rules that maintained our privacy. When there were unforeseen issues, Chris would alert us and we would talk about it. It was all about sticking to a preordained budget.
Timeliness was also important. Even though the project went over by a couple of weeks, it was no unexpected and for reasons that demonstrated HDRs commitment to excellence and customer satisfaction. They were perfectionist about it. The smallest imperfection from a scratched faucet to minuscule divet in the dry wall was redone. The quality is there. The design came to life.
Our bathroom is ridiculously awesome. A perfect combination of modern and industrial/rustic. I find myself walking all over the house clad in a towel just to use our new space! We are so excited. The new window bring in so much light. The white oak flooring is so warm and inviting. The space is not a basement. It is a continuation of the house and that is the highest compliment we can give them.
-William B., Berkeley, CA
We worked with HDR on three extensive phases of remodeling at our house. The work included converting a sauna to a laundry room, installing hardwood floors throughout the upper level of the house, redoing the layout of and revamping the kitchen, installing a new garage door, updating bathrooms, and redoing some of the exterior finish. We could not be happier with the work. Jim and his design team provided excellent advice and took the time to understand our needs and preferences. Philip, Chris, and Juan were terrific on the production side and did high quality work. It was a pleasure to work with HDR, and we have since recommended them to our family and friends in the area.
- Sameer S., Oakland, CA
After the bathroom remodel was done, designer, Heather, brought up concerns and solutions, which was changing the cabinet's color and light fixture. We satisfied with the light fixture and agreed to change the color of cabinet to suit more the original design idea. They did it for free and we are very satisfied with their professionalism and honesty.
- Berkeley, CA
HDR did an amazing job with the remodel of our upstairs guest bathroom and an expansion/remodel of our master bedroom/bathroom suite. The guest bathroom was straightforward (replaced tile, flooring, cabinetry, fixtures), while the master suite was a bit more complex, involving the addition of a dormer to increase the size of the bathroom and add a walk-in closet. HDR also oversaw several smaller projects, including the installation of a new roof for the whole house and upgraded attic insulation. The end product is absolutely beautiful, but what I am even more impressed by is the overall level of service provided by HDR. The HDR employees greeted my 2 and 4-yr old boys with a wave and smile each morning, they were always respectful and accommodating of our needs, and they insured a very high level of quality in all the work they did and oversaw. I recommend them without any hesitation.
- Heather M., Oakland, CA
HDR was great; their attention to detail made our first big home renovation project a wonderful experience. We knew they were good and trustworthy and reliable: we did our homework before choosing who to work with, but we had no idea the level of service we would receive from them.
They listened to us and understood what we wanted. They asked us what our top priorities were and within a few days, showed us exactly what we had in mind. They filtered out what we didn't want, they didn't waste our time and always came prepared.
It is clear they are exceptional at their job; knowledgeable and easy to work with. They helped us assess the pros and cons of each decision we needed to make. There wasn't a moment when we didn't think they had our best interests at heart.
We appreciate all of the time and efforts they put into working with us. They were patient with our questions, and we always felt as if we were important. We love our new kitchen, and feel fortunate to have worked with a team that made the process seem so easy.
- Jennifer S., Oakland, CA
The weekly meetings and Builder trend were very helpful. They listened to my ideas and found ways to accommodate unusual requests.
- Oakland, CA
As a top San Francisco Bay Area real estate broker who has appeared on HGTV CNN Money PBS etc I am incredibly selective who I recommend. I have referred many of my clients to HDR and they impress each time. So much so that I have retained their services a couple times for my own property. My kitchen and bathroom remodel were massive undertakings and they handled the projects with their trademark finesse, expertise and artistic eye. The work is magazine editorial worthy!
- Herman C., Alameda, CA