THE HDR PROCESS
IN HOME CONSULTATION
Our process begins with a complimentary meeting at your home to meet you to review your Wish List. We encourage clients to start a Houzz Ideabook which helps bring visions to life. The sales person and you can walk through the project and talk about your ideas to make your house a dream home.
IN OFFICE MEETING
Next, we will invite you to come in for a complimentary meeting at our office/design studio. We will discuss estimated cost ranges based on the discussion from the in-home consultation. At this meeting, we most often sign a Design Agreement if we both want to move ahead with the project.
Once the Design Agreement is signed, the real fun begins! We will use this as a starting point for defining your design aesthetic.
Our Design + Build Coordinator will work with you to map out a series of design meetings with the HDR team of professionals, a process tailored to your preferred level of involvement in the design process. The coordinator will also introduce you to our selection and scheduling software, BuilderTrend.
At the end of the design phase, we carefully review the final version of the construction contract and, if both parties are in agreement, sign the contract, file for building permits, and schedule the production start date.
Once the contract is signed and the deposit is received, we will order the materials. We do not start a project until all the materials are on the job site and inspected. This ensures that you will not be under construction any longer than necessary.
A “Pass the Baton” meeting is held between the design and production teams to ensure a seamless level of transition that cannot be found outside of a full service Design + Build firm.
With the materials on the job site, we will start the production phase according to the specifications in the remodeling contract and the approved plans. We strive to provide excellent service to meet your expectations at each phase of the project. The lead carpenter assigned to your job will be on site every day unless you are notified otherwise. Our head of production will visit the site approximately every other day and always on Friday to review the progress. Our head of design will often join in on these weekly progress reviews.
When the job is complete, we will schedule a personal walkthrough with you. This will give you a chance to review the work and sign off on the finished project. Next we schedule a professional photo shoot of the completed project for submission for local and national awards. Many of our satisfied clients have enjoyed an invitation to a lovely dinner at Philip’s home along with his husband, Jim, and other clients who we have recently completed remodels.